Support
Need help with MealRadar? This page covers common questions and how to reach us.
Getting help & reporting a problem
If something isn't working, please email us with:
- your device and operating system (for example, iPhone / iOS or Android),
- the app version if you know it,
- what you were doing and what happened.
Contact: support@mealradar.xyz.
Account help
You can use MealRadar as a guest, or create and sign into an account from the Home account drawer. From there you can also sign out or delete your account. For step-by-step deletion instructions, see the Account & Data Deletion page.
About your data (important)
Your pantry, saved recipes, saved meal plans, shopping list, shopping habits, and preferences are primarily stored locally on your device. MealRadar does not provide its own cloud sync or cloud backup service for this data, and cross-device sync is not currently available. If you uninstall the app, clear its storage, or lose or replace your device, this data may be lost. Your device's operating system or platform provider may separately back up and later restore locally stored app data depending on your device and platform account backup settings; those backups are outside MealRadar's control. See the Privacy Policy for details.
Data-rights & grievance requests
For privacy and data-rights requests — including access, correction, updating, deletion or erasure, withdrawal of consent, grievances, or (in India) nomination-related requests — email support@mealradar.xyz from the email associated with your account. We aim to respond within 90 days unless a shorter period is required by applicable law. See the Privacy Policy for details on what we process, our service providers, retention, and breach handling.
Food safety & allergy disclaimer
MealRadar can suggest recipes and meal plans, and includes basic allergy and expired-food safety guards. These are conveniences, not guarantees. MealRadar does not provide medical, nutritional, dietary, or allergy advice. Always check ingredients, expiry dates, and allergy suitability yourself, and follow safe food-handling practices.